+49 176 708 128 09 info@pieronetours.com Accra, Ghana · Munich, Germany
Pier One team in the field
💼 We're Hiring

Shape Africa's Story.
Build Your Career.

Join a team of passionate, purpose-driven people who believe that travel has the power to change lives — for travellers and the communities we serve. If Africa moves you, you belong here.

See Open Roles Life at Pier One
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Team Members
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Open Positions
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African Regions
0 Yrs
In Business
Why Join Us

More Than a Job.
A Mission.

At Pier One, your work connects people to the soul of Africa. Here's what that looks like day to day.

🌍
Work Across Africa
Whether based in Accra, Nairobi, Cape Town, or Casablanca — our roles span the continent. Many positions involve regular field travel.
📈
Real Growth, Real Fast
We are a growing company. Talented people rise quickly here. Over 70% of our senior leadership started in junior roles within Pier One.
✈️
Familiarisation Travel
All permanent staff receive annual familiarisation ("fam") trips to our destinations — fully covered. You cannot sell Africa unless you know Africa.
🎓
Learning & Development
Annual L&D budget for every employee. Certifications, conferences, language learning, and cultural immersion programmes fully supported.
🤝
Community Impact
Take up to 5 paid volunteering days per year with our partner community organisations. Your work has meaning beyond the office.
❤️
Comprehensive Benefits
Competitive salary, health cover, pension contributions, 25+ days leave, and discounted travel for immediate family members.

What We Stand For

Our values aren't wall art — they're how we make decisions, hire, and hold each other accountable every single day.

🌱
Responsibility
We take ownership of our decisions, our impact on the planet, and our duty to the communities we enter.
🤲
Authenticity
We are genuine with our clients, our partners, and each other. No performance — just real, honest Africa.
🚀
Excellence
Good enough is never good enough. We push every itinerary, every email, and every interaction to its highest standard.
🤗
Ubuntu
"I am because we are." We support each other fiercely — colleagues, clients, guides, and communities alike.
💡
Curiosity
The best travel professionals are learners first. We reward asking questions and reward it again for finding bold answers.
🏛️
Integrity
We are transparent about what we can and cannot do. Our word is our bond — with clients, suppliers, and each other.
Behind the Scenes

Life at Pier One

Team on a familiarisation safari
Team Fam Trip — Masai Mara, Kenya
Team workshop
Annual Strategy Workshop
Staff at a community project
Volunteer Day — Accra
Field training
Guide Field Training — Serengeti
Team celebration
Year-End Celebration, 2024
Positions Available

Open Roles

12 open positions
Across 6 departments · Remote & on-site roles available
careers@pieronetours.com
🗺️
Senior Tour Operations Manager
Accra, Ghana Full-Time Posted 3 days ago
Operations New
We are looking for an experienced operations professional to lead our West Africa touring portfolio. You will oversee ground logistics, supplier relationships, and quality assurance across all West African programmes, ensuring every Pier One journey is flawlessly executed.
What You'll Do
  • Manage end-to-end logistics for all West Africa group and bespoke tours
  • Build and maintain relationships with hotels, lodges, transport providers, and local guides
  • Lead a team of 6 operations coordinators across Ghana, Senegal, and Nigeria
  • Drive quality control through post-tour analysis and continuous improvement processes
  • Manage supplier contracting, rate negotiation, and capacity planning
What We're Looking For
  • 5+ years in tour operations within Africa — ideally West Africa
  • Proven team leadership and supplier negotiation experience
  • Excellent written and spoken English; French a strong advantage
  • Deep knowledge of the West African travel landscape
  • Calm under pressure, highly organised, solutions-first mindset
🦁
East Africa Safari Guide (Gold Level)
Nairobi, Kenya Full-Time · Field-Based Posted 1 week ago
Guiding Field
An exciting opportunity for a Gold or Silver Level certified safari guide to join our East Africa guiding team. You will lead private and small-group safari experiences across Kenya and Tanzania, delivering the extraordinary wildlife encounters that Pier One is known for.
What You'll Do
  • Lead game drives, bush walks, and wildlife encounters for private and small-group guests
  • Provide expert naturalist commentary on flora, fauna, and ecosystems
  • Maintain vehicle safety standards and uphold all Pier One guest experience protocols
  • Build genuine rapport with guests that generates repeat bookings and five-star reviews
  • Mentor junior guides and contribute to training programmes
What We're Looking For
  • Kenya Professional Safari Guides (KPSGA) Gold or Silver Level certification — required
  • Minimum 4 years of active guiding in Masai Mara, Amboseli, or Serengeti circuit
  • Wilderness First Aid certified (or willing to certify before start date)
  • Fluent English; additional languages (German, French, Spanish) a bonus
  • Exceptional guest communication and cultural sensitivity
📣
Digital Marketing Manager
Accra / Remote Full-Time Posted 2 weeks ago
Sales & Marketing
We are seeking a creative and data-driven Digital Marketing Manager to own and grow our online presence across all channels. You will work closely with our editorial team to tell Africa's most compelling travel stories and convert that audience into bookings.
What You'll Do
  • Own SEO, paid media (Google Ads, Meta), email marketing, and social media strategy
  • Commission and edit destination content, itinerary write-ups, and travel guides
  • Manage campaign performance tracking and monthly reporting to leadership
  • Lead influencer and media partnership strategy across African and international markets
  • Collaborate with our web team on conversion rate optimisation and landing page improvements
What We're Looking For
  • 4+ years in digital marketing — travel, hospitality or lifestyle brand experience preferred
  • Hands-on experience with Google Ads, Meta Ads Manager, and email platforms
  • Excellent copywriting skills and a genuine love for travel storytelling
  • Analytical mindset — comfortable reading data and optimising from it
  • Passion for Africa is non-negotiable
📞
Travel Sales Consultant
Accra, Ghana Full-Time Posted 3 weeks ago
Sales & Marketing 2 Roles
We need two consultants to join our busy sales team — handling inbound enquiries, building customised itineraries, and guiding clients through the booking journey with warmth and expertise.
What You'll Do
  • Respond to inbound travel enquiries via phone, email, and WhatsApp
  • Build tailored itineraries using our booking platform and destination knowledge
  • Convert qualified leads into confirmed bookings, hitting monthly revenue targets
  • Maintain post-booking client communication through to departure
What We're Looking For
  • 2+ years in a client-facing travel sales or consultancy role
  • First-hand knowledge of at least two major African destinations
  • Confident communicator with excellent written English
  • Organised, target-driven, and genuinely people-passionate
💻
Full-Stack Web Developer (PHP / Laravel)
Accra / Remote Full-Time Posted 1 week ago
Technology New
We are building out our internal systems and booking platform and need a skilled full-stack developer to join our small but mighty tech team. You'll work on features that directly improve the experience of our travellers and the productivity of our operations team.
What You'll Do
  • Develop and maintain our PHP/Laravel-based web platform and booking systems
  • Build responsive, accessible front-end features using modern HTML, CSS, and JavaScript
  • Collaborate with operations and sales to identify and solve workflow problems with technology
  • Manage integrations with payment gateways, CRM systems, and travel APIs
What We're Looking For
  • 3+ years of PHP development, ideally with Laravel framework experience
  • Strong front-end skills — HTML5, CSS3, vanilla JavaScript or Vue.js
  • Experience with MySQL and RESTful API design
  • Detail-oriented, self-managing, and able to work across a fast-moving product
💼
MICE & Corporate Events Coordinator
Accra, Ghana Full-Time Posted 5 days ago
Corporate
As our MICE business grows across the continent, we need a skilled corporate events coordinator to manage the logistics of meetings, incentives, conferences, and events for our growing list of corporate clients.
What You'll Do
  • Coordinate end-to-end logistics for corporate groups — from venue sourcing to post-event wrap-up
  • Develop proposals and presentations for corporate clients across West and Southern Africa
  • Build supplier relationships with convention centres, hotels, and event production companies
  • Manage budgets, timelines, and on-site event execution
What We're Looking For
  • 3+ years in events, MICE, or corporate travel coordination
  • Outstanding organisational and project management skills
  • Confidence presenting to and managing relationships with senior clients
  • Experience working across multiple African markets a strong advantage
How to Apply

Our Process

We aim to make our process respectful of your time — transparent, efficient, and human.

1
Apply Online
Send your CV and a brief cover note telling us what excites you about this role — and about Africa — to careers@pieronetours.com.
2
Initial Screen
Our HR team reviews every application personally. If there's a fit, we'll reach out within 5 working days for a short introductory call.
3
Interview & Task
One or two structured interviews with the hiring manager and team lead. Some roles include a short practical task that reflects the actual work.
4
Offer & Onboarding
We move fast. If you're the right person, we say so and get you started with a thoughtful onboarding programme — including your first fam trip planning.

Don't See the Right Role Yet?

We're always interested in hearing from talented people who love Africa. Send us your CV and tell us how you'd make Pier One even better.